Terms and Conditions for Zest Education Centre
Welcome to Zest Education Centre. As a valued parent or guardian, it’s important to us that you clearly understand our partnership. Please review the following terms carefully to comprehend your responsibilities, as well as ours, to ensure a smooth educational experience for your child.
Participation & Responsibilities:
Adherence to the Agreement: You, along with the children in your care enrolled at Zest Education Centre, are subject to these terms and any amendments, alongside any centre rules.
Notification of Changes: We may modify operating hours, services, staff, fees, or this Agreement and will endeavor to notify you beforehand.
Consistency of Terms: In case of discrepancies between this Agreement and other communications, the terms of this Agreement prevail unless written consent states otherwise.
Lesson Access: Payment for lessons allows enrolled children under your care to join the centre’s learning sessions, contingent upon adherence to these terms.
Updates to Participant Information: Please inform us of any changes in the participant’s health or your contact details promptly.
Respect for Property: Proper use of our facilities and equipment is expected at all times.
Responsibility for Damage: You bear responsibility for any damage to Zest Education Centre property caused by misuse or negligence.
Personal Possessions: Your personal items brought to the premises are your responsibility and are at your own risk.
Our Commitment:
Quality of Service: We pledge to provide educational services with competence, care, and skill.
No Liability: We are not liable for the loss of personal property or damages resulting from uncontrollable events if we’ve met our obligations.
Assumption of Risks: By using our facilities, you acknowledge the inherent risks and agree to not hold us liable for any injuries or loss.
Addressing Breaches: If we default on this Agreement and fail to rectify the issue after you’ve informed us, you may cancel the Agreement.
Medical Authority: In case of minor accidents, we have the permission to administer first aid to the participant. For more serious incidents, we’ll call an ambulance and then notify you.
Self-Medication: Please notify us if the participant needs to self-medicate during their time at the centre.
Scheduling and Attendance:
Notification Responsibility: It is your responsibility to remember session times, and to notify us 24 hours in advance for cancellations or changes.
Payment for Missed Sessions: If you fail to provide 24 hours notice, the session will be marked as chargeable, even in absence.
Session Changes: We require written notification 24 hours prior to session time for changes or catch-ups. These are subject to availability.
Non-Transferable Sessions: Catch-up sessions must take place within the same term, or the holidays immediately following that term.
Cancellation and Termination:
Agreement Continuity: This Agreement will persist unless terminated due to non-payment or as determined by either party.
Financial Terms:
Fee Structure: Fees vary based on group size and payment schedule.
Term Payment in full:
$65 per session (groups of 3 students)
$85 per session (groups of 2 students)
$130 per session (Private 1-1)
Casual attendance: (When a student reserves a regular weekly session for the term but informs us in advance that they will not be attending certain sessions, the booked sessions will then be invoiced as casual attendance)
$70 per session (groups of 3 students)
$90 per session (groups of 2 students)
$130 per session (Private 1-1)
Payment Period: To guarantee your preferred tuition time, our terms are payment in full prior to the term’s tuition commencing.
Consequences of Non-Payment Unpaid invoices could lead to the loss of your booking.
No Refunds: Absences without 24 hours notice are non-refundable.
Accepted Payment Methods: We prefer online bank transfers, but also accept credit and debit cards online with a 2.7% processing fee.
Fees Adjustment: Fee changes may occur, with prior notice, and are inclusive of GST.
Privacy and Usage:
Personal Information: We handle your provided personal information with care and in accordance with our privacy policy.
Information Access and Correction: You can request and correct your personal information with us.
Usage of Visual Material: Photos and work of participants may be used for our training and promotional activities unless you expressly opt-out.
CCTV and Recording Policy: We employ CCTV and recording for safety and privacy within our centre, adhering to our policy that’s available on request.
Acknowledgment:
By enrolling at Zest Education Centre, you confirm that you have read, understood, and agreed to be bound by these terms, ensuring a cooperative educational journey for your child.