Terms and Conditions for Zest Education Centre
Welcome to Zest Education Centre. As a valued parent or guardian, it’s important to us that you clearly understand our partnership. Please review the following terms carefully to comprehend your responsibilities, as well as ours, to ensure a smooth educational experience for your child.
Participation & Responsibilities
Adherence to the Agreement: You, along with the children in your care enrolled at Zest Education Centre, are subject to these terms and any amendments, alongside any centre rules.
Notification of Changes: We may modify operating hours, services, staff, fees, or this Agreement and will endeavor to notify you beforehand.
Consistency of Terms: In case of discrepancies between this Agreement and other communications, the terms of this Agreement prevail unless written consent states otherwise.
Lesson Access: Payment for lessons allows enrolled children under your care to join the centre’s learning sessions, contingent upon adherence to these terms.
Updates to Participant Information: Please inform us of any changes in the participant’s health or your contact details promptly.
Respect for Property: Proper use of our facilities and equipment is expected at all times.
Responsibility for Damage: You bear responsibility for any damage to Zest Education Centre property caused by misuse or negligence.
Personal Possessions: Your personal items brought to the premises are your responsibility and are at your own risk.
Our Commitment
Quality of Service: We pledge to provide educational services with competence, care, and skill.
No Liability: We are not liable for the loss of personal property or damages resulting from uncontrollable events if we’ve met our obligations.
Assumption of Risks: By using our facilities, you acknowledge the inherent risks and agree to not hold us liable for any injuries or loss.
Addressing Breaches: If we default on this Agreement and fail to rectify the issue after you’ve informed us, you may cancel the Agreement.
Medical Authority: In case of minor accidents, we have the permission to administer first aid to the participant. For more serious incidents, we’ll call an ambulance and then notify you.
Self-Medication: Please notify us if the participant needs to self-medicate during their time at the centre.
Scheduling and Attendance
Notification Responsibility: It is your responsibility to remember session times and to notify us 24 hours in advance for cancellations or changes.
Payment for Missed Sessions: If you fail to provide 24hrs notice, the session will be marked as chargeable, even in absence.
Session Changes: We require written notification 24 hours prior to session time for changes or catch-ups. These are subject to availability.
Non-Transferable Sessions: Catch-up sessions must take place within the same term, except under special medical circumstances.
Cancellation and Termination
Agreement Continuity: This Agreement will persist unless terminated due to non-payment or as determined by either party.
Financial Terms
Fee Structure: Fees vary based on group size and payment schedule.
Term Payment in full
$65 per session (groups of 3 students)
$85 per session (groups of 2 students)
$105 per session (Private 1-1)
Weekly Payments (contractual for the term, or remainder of the term, regardless of attendance, set day and time each week)
$70 per session (groups of 3 students)
$90 per session (groups of 2 students)
$110 per session (Private 1-1)
Casual attendance: (When a student reserves a regular weekly session for the term but informs us in advance that they will not be attending certain sessions, the booked sessions will be invoiced as casual attendance)
$70 per session (groups of 3 students)
$90 per session (groups of 2 students)
$110 per session (Private 1-1)
Enrolment Fee: A one-time enrolment fee of $60 is applicable per family.
Payment Period: Terms, weekly, and casual session payments have specific timelines.
Consequences of Non-Payment Unpaid invoices could lead to the loss of your booking.
No Refunds: Absences without 24hrs notice are non-refundable.
Accepted Payment Methods: We prefer online bank transfers but also accept credit cards with a surcharge (excluding debit cards).
Fees Adjustment: Fee changes may occur, often with prior notice, and are inclusive of GST.
Privacy and Usage
Personal Information: We handle your provided personal information with care and in accordance with our privacy policy.
Information Access and Correction: You can request and correct your personal information with us.
Usage of Visual Material: Photos and work of participants may be used for our training and promotional activities unless you expressly opt-out.
CCTV and Recording Policy: We employ CCTV and recording for safety and privacy within our centre, adhering to our policy that’s available on request.
Acknowledgment
By enrolling at Zest Education Centre, you confirm that you have read, understood, and agreed to be bound by these terms, ensuring a cooperative educational journey for your child.